Sales Policy – KARESHIHOME

📅 Effective Date: March 1, 2025

At KARESHIHOME, we are committed to providing high-quality footwear and excellent customer service. Our Sales Policy outlines important terms and conditions regarding purchases, pricing, promotions, and order fulfillment to ensure a smooth and satisfying shopping experience.

1. Pricing & Payment

✔ Transparent Pricing: All product prices are displayed clearly on our website KARESHIHOME. Prices include VAT (if applicable) but do not include shipping fees, which will be calculated at checkout.
✔ Accepted Payment Methods: We accept credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways.
✔ Currency: All transactions are processed in GBP (£) unless otherwise stated. Your bank may apply conversion rates for international transactions.
✔ Secure Payment: We use SSL encryption and fraud protection systems to ensure your payment details remain secure.

🚫 Note: We do not accept cash on delivery (COD) at this time.

2. Order Processing & Fulfillment

✔ Order Confirmation: Once you place an order, you will receive a confirmation email with your order details.
✔ Processing Time: Orders are processed within 1-3 business days (excluding weekends and holidays).
✔ Shipping & Delivery:

  • Standard delivery: 5-10 business days depending on the destination.
  • Express shipping options may be available at checkout.
    ✔ Tracking Information: Once your order is shipped, you will receive an email with a tracking number to monitor your delivery.

🚀 KARESHIHOME partners with reliable couriers to ensure fast and secure delivery worldwide.

3. Promotions & Discounts

✔ We regularly offer exclusive discounts, seasonal sales, and promotional campaigns on our website KARESHIHOME.
✔ Discount codes must be entered at checkout and cannot be applied retroactively after the purchase is completed.
✔ Promotions are subject to limited availability and specific terms, including expiration dates and product exclusions.

🚫 Note: Discounts cannot be combined with other offers unless stated otherwise.

4. Order Modifications & Cancellations

✔ Orders can only be modified or canceled within 12 hours of placement.
✔ After this timeframe, the order will be processed, and any changes will need to follow our Refund & Return Policy.
✔ To request a cancellation or modification, please contact us immediately at 📧 contact@kareshihome.xyz.

🚫 Note: Customized or personalized items cannot be canceled or changed after the order is placed.

5. Return & Refund Policy

✔ Customers have 30 days from the delivery date to request a return or exchange.
✔ Items must be unused, in original packaging, and in resalable condition.
✔ Refunds will be processed within 7-10 business days after we receive the returned item.

📌 For full details, please refer to our Refund & Return Policy.

6. Product Availability & Stock

✔ Stock Limitations: Some products may have limited stock availability and can sell out quickly.
✔ Pre-Orders: Occasionally, we offer pre-orders for upcoming collections. These will be clearly marked on the product page with estimated delivery dates.

🚫 Note: We reserve the right to limit or refuse orders if we detect unusual purchasing activity or potential resale.

7. Customer Support & Assistance

For any inquiries related to sales, payments, orders, or promotions, please contact us:
📍 Address: 16 Jesmond Rd Street, Kilnhurst, United Kingdom
📞 Phone: 077 0498 3370
📧 Email: contact@kareshihome.xyz
🌐 Website: https://kareshihome.xyz/